Refund & Payment Policy

This policy applies only to paid services offered directly by Vitorr Classes.

Before payment

Please review the service description, fee, eligibility, access conditions and assessment requirements before paying. Do not make a payment to an unofficial account or person claiming to represent Vitorr Classes.

Duplicate or failed payments

If you believe you were charged more than once or a payment was completed but access was not recorded, contact us with the relevant transaction details so the payment can be verified.

Refund requests

Refund eligibility depends on the specific paid service, whether access or an assessment has already been used, and applicable law. Contact us promptly with the transaction reference and reason for the request. Nothing in this policy limits rights that cannot lawfully be excluded.

Certificates

Fees for certification relate to the Vitorr Classes assessment/certification service described on the relevant page. Issuance depends on the stated assessment and verification requirements.

Contact

For payment support, use Contact Us.