Para Jumble practice question for SSC. Review the correct answer and explanation, then continue with related practice below.
Arrange the following sentences in the correct order. A. These findings indicated that the raw number of complaints was an incomplete measure of service quality. B. A railway operator received more passenger complaints after introducing an online feedback portal. C. The portal made submitting complaints considerably easier than the previous paper-based procedure. D. Passenger satisfaction surveys conducted independently showed little change during the same period. Options:
Correct Answerसही उत्तर
B. BCDA
Explanationव्याख्या
(English): B introduces the increased complaints.
C explains the easier reporting mechanism.
D supplies independent evidence showing little change in satisfaction.
A concludes that complaint totals alone are insufficient.
Overall Meaning: Easier complaint reporting can increase recorded complaints without a corresponding decline in service quality.
व्याख्या (Hindi): B में ऑनलाइन प्रतिक्रिया प्रणाली शुरू होने के बाद यात्रियों की शिकायतें बढ़ती हैं।
C में नई व्यवस्था के कारण शिकायत दर्ज करना पहले से आसान होने की जानकारी मिलती है।
D में स्वतंत्र संतुष्टि सर्वेक्षणों में बहुत कम बदलाव दिखाई देता है।
A में स्पष्ट होता है कि केवल शिकायतों की संख्या सेवा गुणवत्ता का पूरा माप नहीं है।
समग्र अर्थ:
शिकायत दर्ज करना आसान होने से सेवा गुणवत्ता में समान गिरावट के बिना भी शिकायतों की संख्या बढ़ सकती है।
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